1. Introduction

This Privacy Policy outlines how STERM sp. z o.o. protects the personal data and privacy of individuals who contact us or use our services (the “Services”).

We are committed to handling personal data in a lawful and transparent manner in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

The personal data collected depends on the type of inquiry or service requested. This Policy is effective as of January 2026.

2. What we Collect

STERM sp. z o.o. acts as the Controller of the personal data you provide. We collect basic personal data necessary for communication and service provision, including:

• Name
• Email address
• Telephone number
• Company name
• Information provided in contact forms or correspondence

Personal data is collected when you submit a contact form, request a consultation, or communicate with us.

3. Why we need it

We need your personal data in order to provide you with the following services:

Contacting the person - collection of Authentication data: name, email, phone number for the purposes of contacting the person.

Communicating the person - collection of email addresses for the purpose of communication with us.

 Legal basis: Data Subject consent, conclusion and performance of the contract.

4. Disclosure of Personal Data

Personal data may be processed by authorized employees and trusted service providers supporting our operations (such as IT or administrative services).

Personal data may also be disclosed if required by law or competent authorities.

5. International Transfers

As a company based in Poland, personal data is primarily processed within the European Union. If data is transferred outside the EU, appropriate safeguards will be applied in accordance with GDPR requirements.

6. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion where legally permitted
• Withdraw consent at any time
• Object to processing in certain circumstances

To exercise your rights, you may contact us directly.

8. Complaints

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority in Poland:

President of the Personal Data Protection Office (UODO)
https://uodo.gov.pl

You may also contact us first, and we will make every effort to address your concerns.

9. Changes to This Policy

STERM sp. z o.o. may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date.

We encourage users to review this Policy periodically.